Why do you want a career in the BPO sector?
Telling your interviewer that you need the money or that you love the fast-and -easy BPO culture is a complete no no. There are other ways of convincing your employer to hire you. Think about personality traits that make you suitable for this job. On the other hand, you should have correct information about the growth rate and the size of the BPO industry. Quoting these make you look serious, knowledgeable and professional.
You can come up with an answer like -”I would like to pursue a job in this sector since this is an industry that is growing very fast. According to this year’s Financial Times Report on the Indian Industry, the size of the BPO industry is around $ XX billion and it is growing at a rate of XX per cent. Not only this, I also feel that I have a personality that is well suited to this industry, since I love interacting with people and have great communication skills. I fell that I can utilize my potential to maximum in this industry while boosting and enhancing my skills and expertise at the same time. Moreover, it is a steady and a constant job. I fell that I will definitely prove to be an asset for any company as I can easily adapt to any ambience and make sure that it does not hinder my creative skills and abilities. I can easily work in a team.”

Will you be comfortable working in different shifts?
Yes, I can. I might have difficulties at the beginning, but I am sure that my body will easily adjust to working at odd hours. Staying up throughout the nights is not a problem for me.” You can take this as an opportunity to talk about how well suited for the job you are by saying things like—
I am enthusiastic and energetic about my work.
I am very proficient and hard working.
I can work efficiently and with the same amount of zeal and energy at any time in the day.
I can strive hard to achieve my goals and at the same time manage other aspects of the job.
One thing to keep in mind while praising yourself is to avoid the use of superlatives like ‘extremely’ hardworking, the ‘best’ at xyz, the ‘most’ efficient etcetra. Selling yourself is good, but the subtler the trumpeting, the better it is.